Our Unwavering Commitment to Safety & Compliance

At Lombok Phinisi, the safety and security of our guests and crew are our highest priority. It is the non-negotiable foundation upon which every luxury experience is built. We maintain a culture of safety that permeates every aspect of our operations, from vessel maintenance to crew training and emergency preparedness. We are fully compliant with all Indonesian maritime and tourism regulations and adhere to international best practices to ensure your peace of mind throughout your journey with us.

Regulatory Compliance & Licensing

We operate with full legal standing and transparency under the laws of the Republic of Indonesia. Our parent company, Juara Holding Group, holds all necessary licenses to operate as a premier tour and travel provider.

SIUP PARIWISATA: We hold a valid Surat Izin Usaha Pariwisata (Tourism Business License) issued by the Indonesian Ministry of Tourism and Creative Economy (Kemenparekraf), authorizing us to conduct tourism activities.
NPWP & Tax Compliance: The company maintains a valid Nomor Pokok Wajib Pajak (Taxpayer Identification Number) and is fully compliant with all national and regional tax obligations.
Vessel Registration & Certification: Every vessel in our fleet is properly registered with the Directorate General of Sea Transportation (Direktorat Jenderal Perhubungan Laut) and undergoes regular inspections to maintain its seaworthiness certificate.
BPJS Ketenagakerjaan: All our Indonesian employees, including our full-time crew, are registered with the BPJS Ketenagakerjaan program, ensuring they have comprehensive social security, health, and employment insurance.

Maritime & Onboard Safety Standards

Our safety protocols are designed to meet and exceed official requirements. We believe in proactive safety management.

Certified Crew: Our captains and key crew members hold internationally recognized STCW (Standards of Training, Certification and Watchkeeping for Seafarers) certifications. Our lead captains possess high-level Master Mariner licenses (Ahli Nautika Tingkat I/II).
SOLAS-Grade Equipment: Our vessels are equipped with modern safety equipment that meets the standards of the International Convention for the Safety of Life at Sea (SOLAS), including self-inflating life rafts, EPIRB (Emergency Position Indicating Radio Beacon), GPS, radar, satellite phones, and comprehensive first-aid kits with oxygen.
Regular Drills & Training: Our crew conducts regular, documented emergency drills, including man-overboard, fire suppression, and abandon ship procedures. This ensures they are always prepared to respond swiftly and effectively to any situation.
Vessel Maintenance: We employ a rigorous, preventative maintenance schedule for all critical systems, including engines, generators, navigation equipment, and safety gear. All maintenance is logged and reviewed by our Head of Operations.

Emergency Preparedness & Protocols

We have a robust emergency action plan in place for a range of scenarios.

24/7 Shore-Based Contact: Our operations office maintains a 24/7 watch and is in regular communication with all our vessels.
Coordination with Authorities: We have established communication protocols with local authorities, including the Port Authority (KSOP), the Water Police (Polairud), and BASARNAS (The National Search and Rescue Agency), to ensure a coordinated response in the event of a major emergency.
Medical Emergency Plan: Our crew is trained in advanced first aid and CPR. We have a clear plan for guest evacuation in case of a serious medical issue, including coordination with medical facilities in Mataram and options for medical evacuation to Bali or beyond.
Comprehensive Insurance: All our charters are covered by comprehensive Protection and Indemnity (P&I) insurance from a reputable international provider, covering guests, crew, and third parties.

Your decision to book a Lombok Phinisi charter is an act of trust. We are dedicated to honoring that trust by upholding the most stringent safety and compliance standards in the industry. For any further questions about our protocols, please do not hesitate to contact us.

Continue exploring Lombok Phinisi:
Our Lombok Phinisi Service ·
Meet Our Team ·
Editorial Standards ·
Methodology ·
Sustainability ·
Safety & Compliance

Vessel integrity and maritime certifications

Feel the gentle sway of the ocean beneath you, a testament to centuries of shipbuilding heritage refined with modern engineering and stringent oversight. At Lombok Phinisi, the majestic beauty of our traditional vessels is matched only by their unwavering structural integrity and operational excellence. Each phinisi in our fleet undergoes a comprehensive annual inspection by the Biro Klasifikasi Indonesia (BKI), the national classification society. This rigorous process ensures that every aspect, from the robust wooden hull and powerful engines to the sophisticated navigation systems and intricate electrical wiring, meets and often exceeds both national maritime safety standards and relevant international benchmarks. These annual evaluations are complemented by a full dry-docking procedure every 18 to 24 months, where the vessel is meticulously stripped down, inspected, and refurbished to maintain peak condition and seaworthiness.

Our dedication to vessel safety extends far beyond regulatory requirements. We implement a proactive maintenance schedule that includes daily pre-departure checks and weekly systems diagnostics, performed by our highly skilled engineering team. This continuous vigilance guarantees that all onboard equipment, including life rafts, fire suppression systems, and communication devices, are always in optimal working order. Furthermore, our phinisi vessels are designed and outfitted with an emphasis on stability and passenger comfort, even in varying sea conditions. For instance, our flagship, the Lombok Explorer, boasts a beam of 8.5 meters, providing exceptional stability and spaciousness for an unparalleled luxury cruising experience across the Indonesian archipelago. This holistic approach to vessel integrity ensures that your journey with Lombok Phinisi is not only breathtakingly beautiful but also fundamentally secure.

Expert crew training and continuous readiness

The heart of a safe and luxurious voyage lies with its crew. At Lombok Phinisi, our dedicated team of maritime professionals embodies the pinnacle of expertise, hospitality, and preparedness. Every crew member, from the seasoned captain to the attentive chef and the expert dive master, holds valid certifications compliant with the International Maritime Organization’s (IMO) Standards of Training, Certification and Watchkeeping for Seafarers (STCW) Convention. This extensive training covers essential disciplines such as basic safety, advanced first aid and medical care, fire prevention and firefighting, personal survival techniques, and security awareness. Our captains, many of whom have navigated these vibrant waters for over a decade, possess Master Class II certificates, a qualification requiring extensive sea time and rigorous examination, ensuring unparalleled navigational proficiency.

Beyond initial certifications, our crew participates in a robust program of continuous professional development and routine emergency drills. These drills, conducted monthly, simulate various scenarios including man overboard, fire on board, and abandon ship procedures, ensuring swift, coordinated, and effective responses. This constant practice cultivates a culture of calm efficiency, where every team member understands their critical role in maintaining guest safety and comfort. Furthermore, our onboard dive instructors are certified by leading international agencies such as PADI or SSI, adhering to their stringent safety protocols for all underwater activities. With a typical crew-to-guest ratio of approximately 1:2 on our vessels, you receive not only personalized attention but also the peace of mind that comes from having highly trained professionals meticulously overseeing every aspect of your journey.

Protecting our pristine seas and your well-being

Our commitment at Lombok Phinisi extends beyond the immediate safety of our guests to the enduring health of the magnificent marine environments we explore. Operating within Indonesia’s breathtaking archipelagos, including the delicate ecosystems around Lombok and Komodo, we recognize our profound responsibility as stewards of these pristine seas. We adhere to a strict “leave no trace” philosophy, implementing advanced waste management systems onboard that include comprehensive recycling programs and the complete prohibition of single-use plastics. Since 2022, we have successfully eliminated over 95% of single-use plastics from our operations, opting instead for reusable alternatives and bulk dispensers. Our anchoring practices are meticulously managed to avoid damage to coral reefs, utilizing designated mooring buoys whenever possible and employing careful manual anchoring techniques in sandy areas.

This dedication to environmental sustainability is intrinsically linked to your well-being. By preserving the natural beauty of these destinations, we ensure a healthier, more vibrant experience for generations to come. Your holistic well-being onboard is also paramount. We maintain rigorous hygiene standards throughout our vessels, from cabins to communal areas, ensuring a clean and sanitized environment. Our culinary team, trained in international food safety protocols, prepares exquisite meals using fresh, locally sourced ingredients, adhering to strict HACCP (Hazard Analysis and Critical Control Points) principles. Potable water is readily available through advanced onboard filtration systems. Furthermore, each phinisi is equipped with comprehensive medical kits, and key crew members are trained as first responders, ready to address minor ailments or provide immediate assistance should a medical need arise, ensuring your journey is as healthy and comfortable as it is unforgettable.